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Guarantees

Quality
	HIGH QUALITY STANDARDS We develop or market products that have no equal in the inherent ability to effectively achieve a particular pet care task, enhancing the experience by reducing un-needed efforts and offer the ultimate in activity toys. Our reputation and success depends on it. We only sell products that meet our strict quality standards. Our focus statement is not just a fancy corporate saying but rather our dedicated mission in Making Life Easier. Our corporate staff conducts extensive market research on our products to support our customer's satisfaction. We offer a confident risk-free 30 day money back satisfaction guarantee. BPA FREE All our products that require them to be safe for for mouthing purposes as regulated by the CSPSC and is BPA FREE Bisphenol A, commonly abbreviated as BPA, is an organic compound with two phenol functional groups. It is a difunctional building block of several important polymers and polymer additives. With an annual production of 2-3 million tonnes, it is an important monomer in the production of polycarbonate. Suspected of being hazardous to humans since the 1930s, concerns about the use of bisphenol A in consumer products grabbed headlines in 2008 when several governments issued reports questioning its safety, and some retailers pulled products made from it off their shelves. We do not carry any products that have BPA because safety is a major concern to us and our customers. GOING GREEN ENVIRONMENTALLY FRIENDLY We strive to be environmentally aware and conservative wherever possible. We recycle in every aspect that is viable in our business and try to lead the way other organizations should follow to provide by example environmental responsibilities. We utilize recycled containers and shipping cartons, paper stock and access most business documents via electronic means thereby reducing paper resources and waste. We have saved allot of trees over the years.
Satisfaction Guarantee
	It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
	We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
SECURITY
	High Level Encrypted Security The most advanced technology available protecting your credit card purchase and we never disclose your personal information outside of this transaction. We have spared no expense to incorporate data protection by using Verisign, Bank of America, Authorize.net and others. It is the best in the industry. Your personal identifiable information is safeguarded behind a tight firewall to prevent security breaches or hackers and the credit card information is 128 bit encrypted and truncated for safety. All required data gathered from our customers are stored in compliance to PCI regulations mandated by the national financial institutions Secure Personally Identifiable Information (PCI Compliant eCommerce System Certified) We protect your credit card and order information including your name, address and credit card number, so that no one can read it in transit and protecting our vital customer personal data. Please be assured that your personal and purchase data information is safe. Please visit our complete Privacy Policy that details how we protect our customer's data and Personal identifiable Information such as credit card data, names, emails and phone numbers Additional Security Safeguard Our Risk-Free Guarantee covers 100% of your liability under our policy. If anyone uses your credit card to make a fraudulent purchase through a greatbabyproducts.com (Product Innovations, Inc.) transaction, and your bank holds you liable, we cover your liability up to $50. All the credit cards we accept cover any amount over this (please consult your individual card policy for more details). This extra risk-free protection is available to our customers provided that: 1.) A purchase has been made from www.greatbabyproducts.com 2.) The fraud occurred through no fault of yours 3.) You report the fraud to your bank in accordance with your bank rules and procedures 4.) Your bank provides written verification that you are being held liable for the fraud Credit Billing Act Added Safeguards Under the Fair Credit Billing Act your bank cannot hold you liable for more than $50 in charges accrued because of the unauthorized use of your credit card. We have got you covered here. Security Monitored Daily We are ensured safe through Hacker-Safe Scan Alert daily testing while we provide secure socket layer (SSL) technology using 128 bit data encryption to safeguard you from identity theft and fraud. Privacy Policy Monitored Daily Our Privacy Policy is compliant and continually monitored with the stringent requirements. We are PCI security compliant and have available "Zero-Liability" when using a credit card. How to Determine a Web Page of a Site is Secure? Pages on our site are secure wherever you will be entering in your Personal Identifiable Information. The lock icon appears either in the header or footer of your browser window after navigating to a secure portion of the store and the URL address changes from HTTP:// to HTTPS:// If you have any questions or concerns, please do not hesitate to call, e-mail or start a live chat with us and a courteous and knowledgeable Customer Service Representative will be happy to assist you. Toll Free (800) 450-0855 or email customerservice@greatbabyproducts.com