Privacy Policy Statement
Great Baby Products.com
This privacy statement covers the web site www.greatbabyproducts.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance. If you have questions or concerns regarding this statement, you should first contact Customer Service at GreatBabyProducts.com by phone at (800) 450-0855.
What information do we collect?
· We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
· When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
· We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
· Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
· To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
· To allow us to better service you in responding to your customer service requests.
· To quickly process your transactions.
· To administer a contest, promotion, survey or other site feature.
· If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. You may opt-out of receiving newsletters by following the instructions included in each newsletter or communication.
· We administer a survey immediately after your purchase (order) and as a follow-up after you receive your merchandise (fulfillment). In that survey the information is used to better our product offerings and provide the best in customer service. It is administered through an independent third party and it is not required to be completed but greatly appreciated for valuable feedback.
Service Providers
We use Authorize.net as a credit card processing company with a security gateway to process your credit card payment. All secure eCommerce companies that accept credit cards operate in this same manner. None of our service providers use personally identifiable information for any other purposes other than processing the requested credit card transaction and that PII will never be sold or shared.
PCI Compliance
GreatBabyProducts.com is validated as PCI Compliant and monitored through Scan Alert every day
Sophisticated thieves have been able to extract credit and debit card information from unsecured databases and other means. This has resulted in a higher incidence of identity theft, a crime that affects merchant companies, financial institutions, e-commerce companies and individuals. Because of these security breaches, the major credit card companies - American Express, Discover, MasterCard and Visa - decided to create regulations to help prevent theft of consumers' data. The Payment Card Industry (PCI) Data Security Standards were created and took effect June 30, 2005.
How do we protect visitor information?
GreatBabyProducts.com is protected by VeriSign Security 24/7 ensuring secure data transmission
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via 128-bit encrypted Secure Socket Layer (SSL) technology into our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Do we disclose the information we collect to service providers or agents?
We do not sell, trade, share or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include greatbabyproducts.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section or you may opt-out of receiving them by following the instructions included in each newsletter or communication.. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update, delete or deactivate it by making the change on our member information page by calling (800) 450-0855 or by emailing customerservice@greatbabyproducts.com. You may also write to us at PO Box 557, Issaquah, WA 98027.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites.
Tell a Friend links
If you choose to use our referral service to tell a friend about our site and a specific product, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting them to visit the site and displaying your personalized message and product information you requested. Great Baby Products.com does not store this information nor will ever disclose, sell or use your friends email other than that one-time your request information sent about a product or our site. At any time you or your friend may contact us at customerservice@greatbabyproducts.com if you have any questions or concerns.
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this privacy statement page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and possibly by email or other means such as a newsletter. Policy changes will apply only to information collected after the date of the change. This policy was last modified on November 14, 2008.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to: customerservice@greatbabyproducts.com. GreatBabyProducts.com is located at 1712 SE 180th Court, Renton, WA 98058 and is owned and operated by their parent company, Product Innovations, Inc.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.
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